Gaming Machine Diagnostics, Software Integrity & Field Service

Syllabus

# GMR 115 — Gaming Machine Diagnostics, Software Integrity & Field Service

Reading tilt and error codes, machine event logs, verifying approved game software and signatures, RAM clear and configuration procedures under regulatory rules, preventive maintenance, parts control, and working the casino floor with minimal downtime.

## Topics
1. Introduction to gaming machine systems & diagnostics
2. Gaming machine architecture and core components
3. Understanding tilt codes and event logging systems
4. Interpreting common tilt codes and error messages
5. Lab: Accessing and analyzing tilt codes & event logs
6. Introduction to gaming machine software integrity
7. Software verification procedures and tools
8. RAM clear procedures: Purpose, types, and regulatory compliance
9. Assignment: Simulating a RAM clear and software verification
10. Preventive maintenance schedules and best practices
11. Casino floor service practice, safety & etiquette
12. Lab: Performing preventive maintenance and basic field diagnostics
13. Midterm review: Diagnostics, software integrity & RAM clear
14. Final exam review: Comprehensive course overview

## Grading
- Knowledge checks 10%
- Assignments and labs 30%
- Quizzes 25%
- Final exam 35%

A passing grade of 70% or better is required.