Advanced Troubleshooting and System-Level Diagnostics

Building upon foundational knowledge, PAC 190 delves into sophisticated methodologies for maintaining the reliability and performance of picture archiving and communication systems. The curriculum covers in-depth analysis of server and storage infrastructure failures, intricate DICOM and HL7 interface diagnostics, and advanced network tracing techniques. Students will master log analysis, identify and resolve workstation and display anomalies, and practice systematic fault isolation using industry best practices. Emphasis is placed on practical application through hands-on labs and a culminating capstone project, ensuring graduates are proficient in service documentation and complex problem-solving in a vendor-neutral environment.

InstructorJacob Calhoun

Prerequisites

PAC 101 PAC 105 PAC 110 PAC 115

Course outline

Lectures, virtual labs, and graded assignments — completed in your browser.

01Lesson 1: Advanced Troubleshooting Methodologies and Tools Overviewlecture

02Lesson 2: Server Infrastructure Diagnostics: Operating System and Hardware Faultslecture

03Lesson 3: Advanced Storage System Troubleshooting: Performance and Integrity Issueslecture

04Hands-on Lab: Server and Storage Fault Simulation and Diagnosislab

05Lesson 5: DICOM Protocol Analysis: Complex Connectivity and Data Integrity Failureslecture

06Lesson 6: HL7 Interface Troubleshooting: Messaging and Integration Challengeslecture

07Lesson 7: Network Tracing and Performance Analysis for Imaging Systemslecture

08Hands-on Lab: DICOM, HL7, and Network Diagnostics & Midterm Reviewlab

09Lesson 9: Advanced Log Analysis and Event Correlation for System Faultslecture

10Lesson 10: Workstation and Display System Diagnostics: Calibration and Performancelecture

11Hands-on Lab: Workstation, Display, and Advanced Log Analysislab

12Lesson 12: Systematic Fault Isolation and Advanced Root Cause Analysis Techniqueslecture

13Lesson 13: Service Documentation, Reporting, and Communication Strategieslecture

14Capstone Service Project: Comprehensive System Fault Diagnosis and Resolutionassignment

Syllabus

["Week 1: Lesson 1: Advanced Troubleshooting Methodologies and Tools Overview","Week 2: Lesson 2: Server Infrastructure Diagnostics: Operating System and Hardware Faults","Week 3: Lesson 3: Advanced Storage System Troubleshooting: Performance and Integrity Issues","Week 4: Hands-on Lab: Server and Storage Fault Simulation and Diagnosis","Week 5: Lesson 5: DICOM Protocol Analysis: Complex Connectivity and Data Integrity Failures","Week 6: Lesson 6: HL7 Interface Troubleshooting: Messaging and Integration Challenges","Week 7: Lesson 7: Network Tracing and Performance Analysis for Imaging Systems","Week 8: Hands-on Lab: DICOM, HL7, and Network Diagnostics & Midterm Review","Week 9: Lesson 9: Advanced Log Analysis and Event Correlation for System Faults","Week 10: Lesson 10: Workstation and Display System Diagnostics: Calibration and Performance","Week 11: Hands-on Lab: Workstation, Display, and Advanced Log Analysis","Week 12: Lesson 12: Systematic Fault Isolation and Advanced Root Cause Analysis Techniques","Week 13: Lesson 13: Service Documentation, Reporting, and Communication Strategies","Week 14: Capstone Service Project: Comprehensive System Fault Diagnosis and Resolution"]